⚠️ Important Safety & Compliance Notice
We are initiating a voluntary casing replacement program for early-generation Intellidwell Sprinkler Controllers. Please review the details below to ensure your controller meets electrical safety codes.
Sprinkler Controller Casing Update
In our initial controller design, the PLA-printed enclosure was designed to double as an outlet cover plate, housing the 24VAC transformer inside the enclosure. After consulting with licensed electricians, we learned that running high-voltage AC connections inside a 3D-printed PLA casing does not comply with standard residential electrical codes and can present a potential heat/fire hazard if the transformer fails.
To resolve this, we have fully redesigned the enclosure. The new housing features a lower profile, mounts securely on the wall, and routes the 24VAC power adapter to plug into a standard outlet outside the casing. It also includes an upgraded, easy-access magnetic cover.
We are offering all existing customers a free replacement casing or other options to ensure your installation is fully code-compliant and safe.
The redesigned, low-profile Intellidwell enclosure with an external plug design and magnetic cover.
Resolution Preference
Response Received
Thank you! Your preference has been successfully recorded. If you requested a replacement casing, we will process it shortly and email you a shipping confirmation.
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